Uh, actually, yes, we can. Y'see, any significant faults on this BBS reflects badly on the owners, which I assume to be Transworld. So logically, it is in their best interests to fix it.
In addition, although Terry Pratchett is not directly involved in the forum, it also reflects badly on him.
My logic is unassailable!
I've lived for over 2000 years, and not all of them were good ones. I've made many mistakes. And it's about time I did something about that.
-The Twelfth Doctor, Doctor Who: Deep Breath