I think they could and should be doing a bit more than that to make up for whats happened....
Did Sony release a press statement or even contect thier users directly to let them know that all thier details were compromised? Oh no. Lets just take down the network and put information regarding fact the people's credit card
details have been hacked on an easily over-looked little virtual noticeboard on the PSP. Great idea.
The information was made public only several days later and this did not come from Sony. The quote from them where they make the excuse of 'we were just trying to find out the extent of harm done first before letting everyone know' is a complete joke