Thank you for your email, which was forwarded to me by Colin Smythe. We are aware of the problem: some of Terry’s ebooks had to be temporarily suspended from sale because of quality problems, which meant that they had to be reprocessed. However, they should all be available again shortly. The good news is that we are releasing the new Terry Pratchett eBooks over the coming weeks and we hope to have at least half of the Discworld series available in time for Christmas, including the latest Discworld novel, Unseen Academicals. Also, we’ve set up a special discount offer for subscribers of Discworld Monthly – you can receive 25% off all Terry Pratchett’s eBooks until 31st December 2009 by visiting www.rbooks.co.uk/tpebooks and using the promotional code TPEBOOKS at the checkout.
Publishing Director, Doubleday