I hate Her Majesties Revenue and Customs !! Why can't they do a simple thing simply ??
I was doing the payroll today and because it is the new tax year I needed to update the tax codes for my employees but HMRC haven't told me what the new tax code is supposed to be. So I downloaded the latest update of their own payroll software and tried to change the tax codes. The first question is "have you received official notification of the new code?" to which the answer was no so it said I shouldn't do anything for now. I then entered the payroll information and tried to submit it to the tax office so I would be told how much tax and national insurance to deduct only for it to be rejected because I had the old tax code.
I then spent half an hour first trying to get what the tax codes should be from their website, it turns out I need to add 56 to codes ending in L although they could have said that on the first page of the site rather than several options down and buried in the main body of the test
and then claiming they had told me as that was the only way I could change the codes.
I then had to enter the payroll data again and resubmit. I wasted at least an hour today because of them