simmonds91 wrote:I don't judge anyone for taking their life, for taking their LIFE that is, as for WHY whoever does it is another matter.
....I did only give a "what if", no need to chew my head off.
Del wrote:Why was a nurse answering the phone... it's terribly expensive hospital... to cheap to have a receptionist for after hours?
There is never ONE thing that fails in these situations... it's usually a series of events. Its unfair to blame ONE person. I think a few people have something to answer for here.
And I don't think we are going to get absolute answers on this poor woman's state of mind.. its reached the stage where it's all too easy to assign outside blame.
Del wrote:Why is the hospital not taking any of the blame? Surely staff were trained in telephone protocols.
Dotsie wrote:Del wrote:Why is the hospital not taking any of the blame? Surely staff were trained in telephone protocols.
As for telephone protocols, it's common for nurses and other professionals to answer phones, it's not too hard to find a direct dal number without going through switchboard. It might well be the case that the first nurse put the call through without being too sure if she should, and the second nurse figured that since the call had been put through, it would be OK to answer it. Also, foreign nurses aren't going to pick up on the 'hilarious' accents. The only phone training I got when I worked in a hospital was to use my instincts
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