It's not very clever sometimes. My mum needs a heart valve replaced. She's waited a few months to see the surgeon. Yesterday she and my dad spent all day at the hospital having the pre-op tests, being told what to bring in to hospital, being given the special soap you need to wash yourself with, being asked if you have a cold etc. Then at the end of the day, she meets with the bed manager to see when the op will be - you'd think within the next week or two given the pre op assessment - yes??
Errrr - No! Sometime after Christmas if she's lucky. I mean for ***** sake why bother hauling her in to hospital, putting her through the test, asking if she has a cold
if they can't do the op til 2014!
And on top of that, the surgeon confirm that because of the type of op they cant to it keyhole, so she's got to have the full open up job, which she's had once before and was dreading. Now she's gonna be worrying herself silly for months rather than weeks.
Just so angry at the incompetence - all the test results will be null and void by next year and will need to be done again.
The worst bit is, my mums so tired that I can't see her fighting the system to get the op pulled forward